The go-go dot-com era produced a glut of hype about the potential of new technologies to redefine the event industry, but amid all that chaff are kernels of genuine value that, in the wake of September 11, seem particularly important. Videoconferencing, teleconferencing, webcasting, and online events suddenly look much more appealing to a wide range of event organizers and attendees, and the substantial increase in media coverage of these emerging technologies reflects and reinforces their ...

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