In late January, two days after Delta Air Lines mailed a form letter to its meeting planner customers announcing the demise of the Delta Meeting Network, a speaker at a meeting of the Northeast Chapter of the Insurance Conference Planners Association predicted that other big carriers would soon follow suit. “The airline industry is reactionary,” said Alan Krensky, president and CEO, Colpitts World Travel, Dedham, Mass., a co-presenter on airline industry trends with Colpitts' executive vice ...

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