If Jane Doe registers online for your meeting and she provides an e-mail address to receive updates, will she also receive solicitations from the hotel to join a frequent-guest program? Does she know that the credit card number she supplied to reserve her room could end up on a rooming list fax? And would she be concerned to learn that her private information is still filed in a box five years later? Lax practices can cause an attendee's personal information to be used in unexpected ways ...

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