General Meeting Management * MeetingTrak * Company: Phoenix Solutions (unit of MEI)

* Type of product: Full-featured conference management software with integrated database for medium to small associations

* Contact: Sharon Swan, marketing and sales associate

* Phone: (800) 779-7430, (925) 737-5135

* Fax: (925) 469-9510

* E-mail: sharon@psitrak.com

* Web: www.psitrak.com

* Simultaneous Users: Maximum of 15 to 20 users

* Support: 30-day, unlimited question and answers; four-hour blocks for $400

* Cost: Single-user, $2,995; 2 users, $3,995; $495 for each additional user. Continuing education tracking version: single user, $3,990; 2 users, $4,990; $495 each additional user. Modules: WebTrak, $1,495; on-site registration, $995; VendorTrak (budgeting), $995

* MeetingPro, Peopleware Pro * Company: Peopleware

* Type of product: Full-service meeting management with integrated database including registration, accounting, reporting, CE credit tracking

* Contact: Julie Burgess

* Phone: (800) 869-7166, (425) 454-6444

* Fax: (425) 454-7634

* E-mail: sales@peopleware.com

* Web: www.peopleware.com

* Simultaneous Users: Multi-user version supports up to approximately 50 users

* Support: Annual support agreement (not required): $500 per year, stand-alone; 4 users, $950 per year (includes unlimited, toll-free support; fax-back technical notes; Web site)

* Cost: Single, $3,995 (software and support 1 year);$1,000 per additional user up to 10, for more than 10, site license, includes 4 full-time trainers

* Event Planner Pro * Company: Certain Software

* Type of product: Meeting planning software for single, 1-day events

* Contact: Ted Arbuckle, VP and COO

* Phone: (888) 237-8246, (415) 353-5330

* Fax: (415) 353-5335

* E-mail: sales@certain.com

* Web: www.certain.com

* Simultaneous Users: Not applicable.

* Support: Toll-free support 6 a.m. to 6 p.m. PST, 7 days, except major holidays; Web and e-mail support

* Cost: $495

* Complete Event Manager 4.5 * Company: EKEBA International

* Type of product: Meeting planning software

* Phone: (800) 847-4561, 614-459-7178

* Fax: (614) 457-1301

* E-mail: support@ekeba.com

* Web: www.ekeba.com

* Support: Free e-mail tech support

* Cost: Single user, $395 with 30-day, money-back guarantee; or $345 without guarantee

* CON-TRAC for Windows * Company: Chambres & Associates, Inc.

* Type of product: Meeting planning and meeting management software with integrated one-time entry for all sizes of events; self-configuring GANNT/PERT charts for task tracking

* Contact: Bill Chambres, executive director

* Phone: (215) 635-7283

* Fax: (215) 635-7285

* E-mail: sales@con-trac.com

* Web: www.con-trac.com

* Simultaneous Users: 100

* Support: Unlimited phone, fax, e-mail, online (with PCAnywhere)

* Cost: Single user, $1,995; multi-user, 2 to 5 stations, $6,995; 6 to 9 stations, $8,750; call for 10 or more stations

* Meeting Expectations Software * Company: Enge & Associates

* Type of product: Meeting planning system for planning corporate and association meetings and for general registration and travel departments. Integrates and automates all meeting planning tasks.

* Contact: Karalee Slayton, product specialist

* Phone: (800) 242-8480, (317) 570-7056

* Fax: (317) 570-7056

* E-mail: kslayton@enge.com

* Web: www.meetingsoftware.com

* Simultaneous Users: Unlimited user network available

* Support: 90 days unlimited technical support (available Mon.-Fri. 8 a.m. to 8 p.m. EST). Additional technical support may be purchased. Free unlimited telephone training. On-site training available.

* Cost: Version 2.0: single-user, $2,995; unlimited user, network license, $6,995; multiple sites quoted on request. Upgrade to SQL Server Database: $1,000

* MaxEvent, MemberMax * Company: Impact Solutions

* Type of product: A relational database system for managing conferences, meetings, preregistration, on-site registration, speakers, exhibitors, contact management, and to-do list management. It has Internet and other data management capabilities. MemberMax is a client/server relational database system for membership organizations.

* Contact: John Keelin, general manager

* Phone: (800) 858-8330, (412) 367-8833

* E-mail: Impact88@aol.com

* Web: www.impactsolutions.com

* Cost: Single-user license, $1,495; multi-user, $1,700 per user. Client/server only.

* Support: Unlimited phone and Internet support, free upgrades. Cost is 18 percent of license fee per year.

* Realplanner EN, Realplanner Pro, Realplanner LT Company: Star-Cite! Solutions, LLC * Type of product: Full-featured, high-end corporate meeting planning software; strengths in budgeting, sourcing, negotiating, contracting, vendor tracking, electronic RFPs, negotiated savings reports, travel management.

* Contact: Mike Malinchok, dir. of sales

* Phone: (215) 422-1027

* Fax: (215) 979-0888

* E-mail: mmalinchok@star-cite.com

* Web: www.realplanner.com

* Cost: Realplanner EN: $95,000 for license; installation, $18,000; training, $600/person or $4,000/class; annual support, $12,000/year. Realplanner Pro: $40,000 for license; installation, $18,000; training, $300/person or $2,000 for class; annual support, $6,000. Single-user version, Realplanner LT, coming out this summer for under $1000.

* Support: Currently 8 a.m. to 8 p.m. EST, Mon.-Fri., with emergency support on weekends. Plans call for 24-hour, 7-day support.

Web-Based MeetingPlanning Solutions * Event Wizard Company: Neology, a division of Smith Bucklin & Associates * Type of product: Web-based event planning (content planning) software, with online content management tools including abstract collection, speaker scheduling, program grid scheduling

* Contact: Kelly Hensen, mktg. mgr.

* Phone: (888) 636-5649, ext. 3714; (312) 321-6811

* E-mail: information@neology.com

* Web: www.neology.com

* Support: One-year license includes 10 hours of set-up and customization, plus year's worth of hosting.

* Cost: $15,000 for first year; annual renewal fee, $3,500

* Ajenis Company: PlanSoft

* Type of product: Uses the Internet to communicate meeting specifications between planner and the hotel convention services department

* Contact: Ted Frank, COO

* Phone: (330) 405-5555

* Fax: (330) 405-5566

* E-mail: service@plansoft.com

* Web: www.plansoft.com

* Simultaneous Users:No limit

* Support: Help desk 8 a.m. to 8 p.m. EST; e-mail support also available

* Cost: Network version priced individually; single-user version, $500

* BlueDot Event Tools Company: BlueDot.com

* Type of product: Web-based exhibition and event management and product directory software

* Contact: Shannon Davies, acct. exec.

* Phone: (415) 979-9550, ext.15

* Fax: (415) 979-9551

* E-mail: shannon@bluedot.com

* Web: www.bluedot.com

* Support: Training for VMap software at $395 a day, plus travel expenses. Help desk open 8 a.m. to 5 p.m. PST Mon.-Fri.; on-call options available. E-mail support available.

* Cost: Modular packages start at $5,000. Depending on service and scale, packages sell for between $15,000 and $95,000.

* RegWeb Company: Cardinal Communications

* Type of product: Online, Web-based, template-driven registration software

* Contact: Rodman Marymor, CMP

* Phone: (888) 755-7075, (510) 647-1400

* Fax: (510) 647-1401

* E-mail: rodman@cardinalweb.com

* Web: www.regweb.com

* Support: Help desk 9 a.m. to 5 p.m. PST; server support 24 hours, 7 days

* Cost: $1,000, static form; up to $20,000 for a full registration solution

* Event Reservation System (ERS) Company: b-there.com * Type of product: Real-time online event management system, uniquely presented as the central tool in a business-to-business trade community format. Features include information for meeting planners, including links to hotels, airlines, destination resources, media, and other suppliers.

* Contact: Cheryl MacNeal, dir. sales & mktg., or Suzanne Nagy, sales exec.

* Phone: (800) 845-4308

* Fax: (203) 319-4230

* E-mail: ers@b-there.com

* Web: www.b-there.com

* Simultaneous Users: Unlimited

* Support: Telephone, e-mail, live contact support

* Cost: $2 to $5 per transaction fee, plus setup fees; or a full-license user plan

Room Diagramming * Meeting Matrix V 5.0 * Company: SCLM Software

* Type of product: Room diagramming software

* Contact: Toni Stroud, tech. sales dir.

* Phone: (410) 451-1107

* Fax: (717) 993-5395

* E-mail: tstroud@meetingmatrix.com

* Web: www.meetingmatrix.com

* Simultaneous Users: Network version available for 10 users or more.

* Support: E-mail support available. Annual maintenance package, including help desk, $200 to $350. Updates at Web site. Phone support 8:30 a.m. to 6:30 p.m. EST, Mon.-Fri.

* Cost: Silver is free; Silver Plus, $295; Platinum Plus, $2,225 for full package and installation of single version (includes 8 hours of training, plus travel expenses). Software only, $1,395 for 1 user. Additional users: full package, $1075 per user; software only, $795

* Company: TimeSaver Software * Type of product: Event Layout Software

* Contact: Sandy Simon

* Phone: (714) 731-5390

* Fax: (714) 731-2423

* E-mail: sales@timesaver.com

* Web: www.timesaver.com

* Simultaneous Users: No limit, minimum of 3 users

* Support: 2tech support credits at no charge; additional credits start at $45 for 2 additional credits

* Cost: Room Viewer Basic, $395; Room Viewer Standard, $595; Room Viewer Pro, $695; Room Schematic, $95 (all single-user prices)

Badge Creation * BadgePro Plus v8.1.17 * Company: The Laser's Edge

* Type of product: Designs and prints badges, personalized tickets, and invoices. Imports data from database tables, spreadsheets, documents, and ASCII files.

* Contact: Judy Carawan, VP

* Phone: (703) 243-7766

* Fax: (703) 243-7769

* E-mail: badgepro@erols.com

* Web: www.badgepro.com

* Support: Support and training free with annual license. Telephone support available 10 a.m. to 5 p.m. EST

* Cost: Standard annual license, $350; network license starts at $600

* Badge-O-Matic * Company: Ward Mundy Software

* Type of product: Prints nametags

* Contact: Ward Mundy

* Phone: (404) 351-5162

* Fax: (404) 350-0236

* Cost: $50

* PC/NAMETAG 8 * Company: Topitzes & Associates

* Type of product: Registration software

* Phone: (800) 233-9767

* Fax: (800) 233-9787

* E-mail: sales@pcnametag.com

* Web: www.pcnametag.com

* Simultaneous Users: Yes

* Support: Phone and e-mail support Mon.-Fri. 8 a.m to 5 p.m. CST

* Cost: $179 for new users; $119 for users of pc/nametag 3.x; $99 for users of MeetingPOWER; $79 for additional copies or workstations

Association Meeting Software * Association Plus (A+) * Company: MEI Software Systems

* Type of product: Full-featured large association planning software for meetings, conferences, exhibits, and special events * Contact: Mary Tetreault, mktg. mgr.

* Phone: (703) 620-9600, (888) 288-4MEI

* Fax: (703) 620-4858

* E-mail: peaceofmind@meisoft.com

* Web: www.meisoft.com

* Simultaneous Users: Up to 300

* Support: Toll-free support 8 a.m. to 6:30 p.m. EST; 24-hour phone coverage; e-mail support

* Cost: Costs based on the number of modules, users, type of operating system. Minimum sale: $100,000, maximum $2 million. Average system with 75 users and using most of the modules: less than $400,000 with support.

* iMIS LAN, iMIS Millennium, iMIS Enterprise Company: Advance Solutions International * Type of product: Association and meeting management software products for a range of associations

* Contact: Karen Kramer, director of marketing

* Phone: (512) 491-0550 (main office); (800) 727-8682 (sales)

* Fax: (512) 491-6298

* E-mail: info@advsol.com

* Web: www.advsol.com/index.htm

* Simultaneous Users: All products are built in a network environment. Total users are based on the product.

* Support: Through authorized resellers (85 throughout the country); ongoing training and technical support; tech support for the resellers; online bulletin board.

* Cost: Ranges from $1,500 (not including installation, conversion, and training) to more than $500,000 for major association installations.