As meeting planners, we take enormous pride in our ability to orchestrate complex meetings with perfect attention to the tiniest detail. But sometimes, despite all of our best planning efforts, tragedy strikes. September 11, international terror, the war in Iraq, as well as the onslaught of the SARS virus have all changed — forever — the way that we plan our meetings. Making the difficult decision to cancel or postpone a meeting is the most disappointing, challenging, and thankless part of ...

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