Attrition has reigned as the most contentious issue for our industry over the past five years. But I believe that a new “a” word has come to predominate: accountability. For that we can thank corporate scandals that have led to accounting reforms and, some would say, a more ethically minded corporate environment. But corporate scandals aren't the only thing driving the accountability wave. Budget deficits are, too. In a February 2003 article called “Budget Blues: How Record State Deficits ...

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