Here's a hotel title you don't run into every day: community projects manager. That's the position that Jo Licata holds at the San Francisco Hilton. With overall responsibility for the hotel's charitable and community efforts, she's held this position for the past 13 years and, to the best of her knowledge, she was the first — and might still be the only — person at an individual hotel to be so titled. But she likely won't be the last. As social responsibility becomes more ingrained both in ...

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