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It Was the Best of Airlines, It Was the Worst of Airlines

Sun, 19 May 2013 20:38:00 +0000

It's funny how some companies are getting better at monitoring customer service via social networks than through the staff who are actually dealing with customers.

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Before We Can Learn, We Need to Unlearn

Wed, 15 May 2013 18:07:00 +0000

Meeting planning is all about setting the stage for people to learn new things. But we keep forgetting about teaching them how to unlearn the old first.

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MPI Reimagines Session Tracks for WEC 2013

Tue, 14 May 2013 19:54:00 +0000

Meeting Professionals International to track sessions by learning preferences for this summer's annual conference.

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Harnessing Your Attendees' Competitive Sides

Tue, 14 May 2013 17:26:00 +0000

Up your meeting's game with a fitness challenge.

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Hotel Amenities Getting Odder and Odder

Mon, 13 May 2013 13:23:00 +0000

Rubber duckies, e-cigarettes, and nursing-mother kits are among the increasingly different items hotel guests are finding in their mini-bars.

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10 Tips to Keep You—and Your Identity—Safe While Traveling

Fri, 03 May 2013 19:14:00 +0000

Expert advice on how to protect your identity while on the road.

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Wi-Fi: The Good, the Bad, and the Practical

Wed, 01 May 2013 19:21:00 +0000

Has the time for free Wi-Fi in hotels finally come? Maybe, according to the HotelChatter 2013 Wi-Fi report, but it's not all good news.

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Twitter Tips for Event Managers

Tue, 30 Apr 2013 14:54:00 +0000

How event managers can use Twitter to raise awareness of and interest in their events.

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Taking Trade Shows from Areas to Avoid to Centers of Interest

Mon, 29 Apr 2013 15:36:00 +0000

How can we retool trade shows so that, instead of at best generating attendee apathy, the show floor becomes an interesting, engaging, want-to-be-there place? Or has the time come to blow up the traditional exhibition model altogether?

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Lifting the Curtain on Small-Business Events

Tue, 09 Apr 2013 19:03:00 +0000

This infographic highlights everything from the top small-business event types, to the reasons small businesses hold events and how they market them, to what they find easiest and most difficult along the way.

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