British Airways caught on the Web

RSS

A guy found that he couldn’t buy a BA ticket from Brussels to London online because his credit card "isn't billed in the same country the flight originates in (Er, hello? You're an airline -- that means you deal with people who are traveling, sometimes to countries other than the one that they reside in)," he says.

But it would have cost 400 percent more to buy the ticket over the phone. After various other tries, he called the London reservations desk of SN Brussels Air—and got the same price that BA offered over the Web. "That's no surprise: as it turns out, the flight is operated by British Airways. It's the same [@$%] plane," he says.

I'll never understand airline pricing!

To receive a weekly blog update, e-mail Sue.

Please or Register to post comments.

What's face2face?

An eclectic mix of news about meetings and events, hospitality, and business travel, along with helpful hints and the occasional rant.

Blog Archive

Sponsored Introduction Continue on to (or wait seconds) ×