How to win e-friends and influence people (via e-mail)

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Or, more appropriately, how not to tick people off with your e-mail messages--another must-read manifesto from changethis.com. I think I’m going to send this link to my distant cousin who likes to send chain letters and fake virus alerts to his entire extended family.

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An eclectic mix of news about meetings and events, hospitality, and business travel, along with helpful hints and the occasional rant.

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