Here's a great story about how Boston is training formerly homeless people to fill entry-level jobs in hotels. From the article:
- â€The START curriculum is very concise and includes preparation for many different positions, which enables us to offer our clients a choice of jobs they may be interested in,â€ explained Serena Powell, executive director of Community Work Services. â€We represent people with a diverse set of challenges and barriers. Some are homeless and college educated, while others are homeless and learning disabled. START offers a range of jobs to meet different ability levels.â€
Powell added that the programâ€™s structure, testing component, and AH&LA credential were other important considerations.
â€It was an easy sell to the hotelsâ€”we got a resounding â€˜Yes!â€™ when we presented the program to them,â€ she said. Participating properties include the Bulfinch Hotel, Hampton Inn & Suites, Holiday Inn Express, Park Plaza, Ritz Carlton, Royal Sonesta, Shawmut Inn, Fairmont Copley Plaza, and the Westin.
How's it working?
- S. Nicholas Kriketos II, director of guest services at the Ritz-Carlton, called the At Your Service graduates hired by the hotel â€true service professionals.â€
â€The ladies and gentlemen we have selected from Community Work Services have met and exceeded all of our expectations,â€ he said.