Reviews are in for JetBlue's WiFi service

RSS

and they're not all that great. Take this one from CNet News, which starts like this:

    The biggest problem with JetBlue's inaugural "BetaBlue" flight, equipped with Yahoo and BlackBerry e-mail and instant messaging, was the fact that there aren't power outlets on board the aircraft.

I'm with Jason over at InFlightHQ on this one:

    If I were running an airline, I’d be approaching my service offerings by asking myself a question: if someone put me in a room for six hours and allowed me to bring only what I could easily carry on my person, what would I want in that room?

    The list is pretty short, and in order of importance:

    * A bathroom

    * A power outlet

    * The internet

    * Snacks

    You got that, I’m happy.

I'd put snacks above power outlets and the Internet in the hierarchy, and add a book, but that does pretty much nail it. Oh, and getting there safely.

Please or Register to post comments.

What's face2face?

An eclectic mix of news about meetings and events, hospitality, and business travel, along with helpful hints and the occasional rant.

Blog Archive

Sponsored Introduction Continue on to (or wait seconds) ×