I met Arlene Sheff, former senior meeting planner at Boeing, many years ago when she was working as an independent planner and teaching for Meeting Professionals International. She’s a vibrant personality—friendly, smart, and incredibly talented. (That describes just about everyone I know these days who has been laid off.) But Arlene, having been a business owner, knows the decision was just that—business. It was how her situation was handled and how she was treated that made it hard. She ...

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