Are planners a tougher crew to manage than other employees? You bet. For starters, they need to be offered different incentives than their co-workers. Mostly what they want is some time off and a little stress relief. They need recognition for doing an arduous job that their fellow employees often misunderstand and underestimate, and they need help coping with all the regulatory changes in the medical industry that affect meetings. We decided to approach five experienced healthcare ...

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