The theme of the incentive industry's major show is also its newest buzzword: engagement. The Motivation Show runs September 29 to October 1, at McCormick Place, Chicago, with the program theme “Engineering Engagement: Connecting Employee Engagement, Customer Loyalty, and Financial Results.” New this year: an Engagement Pavilion, with exhibitors focused on customer and employee engagement strategies. In addition, partnerships with Loyalty 360, the Loyalty Marketer's Association, and the ...

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