TAKING A STEP-BY-STEP approach toward your goals gives you the focus to stay on track and helps build credibility. In his book, The Heart of Change, Harvard business professor John Kotter observes that short-term wins accomplish four important purposes: 1) They enable leaders to test the validity of their visions and strategies; 2) they can be good for staff morale; 3) they prove that something tangible is being accomplished — when people see ideas go from paper to reality, it builds ...

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