How are you managing clients' fears about using resorts that might be viewed as extravagant?
Bruce Morgan, senior VP, BCD Meetings & Incentives, Chicagoâ€śIt's important to realize that those are genuine fears, and not to try to push a certain concept or a certain location just because it's been done before or because there's passion behind that location. At the end of the day, we all have to live in the new world that we live in. I do believe that business will come back â€¦ but at this time we are being honest with our clients, frankly proactively. Maybe certain things aren't the ...
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