Even the most detail-obsessed planner can be hit with unexpected challenges while on site at meetings outside the United States. “It's the little things that are going to get you,” said Laurie Fitzgerald, meetings manager, sales support, Allstate Insurance in Northbrook, Ill., at a seminar she led at the Professional Convention Management Association annual meeting in January. Fitzgerald, who also spoke about the on-site needs of international meetings at the Beyond Borders Conference held ...

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