A recent study by Forrester Research Inc. indicates that remote meetings have already lost some of their spark.
The 209 companies polled said they would cut spending on virtual meetings by an average of 6 percent this year. “Many folks said, ‘This stuff's just not working for us, and we're just not going to use it anymore,’” said David Weisman, Forrester's VP-global research and author of the report.
Virtual meeting platforms were not considered effective for new client sales pitches, but were considered useful for routine meetings with parties used to working together.
Among the complaints: erratic video delivery, stilted conversation, and lack of high-speed broadband connections. “Unless you've got a lot of high-speed lines, the video is very choppy, and a lot of people aren't familiar with what it takes to get connected,” Weisman added.