Top salespeople will take the answer "no" and just keep trying to turn it into a "yes." So says a recent Harvard Business School study. In addition to having this dogged determination, successful salespeople are also:
* Intensely goal-oriented
* Highly ambitious
* Willing to take responsibility for sales results irregardless of outside circumstances
* Able to empathize with their customers
* Self-disciplined
* Extroverted
* Honest
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