We don't need a moderator — Yes, you do. A skilled moderator can calm a nervous speaker with easy questions and prompts that will help the speaker stay focused on the presentation. Moderators also can read the audience's mood by viewing the questions and comments submitted by online participants, which gives them cues about speeding up the program or taking time to answer pressing questions. Why pre-flight? We've done this before — Every time, encourage participants to complete a ...

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