Companies Add CSR Activities in Place of Pure R&R

Highlights
Fun has become a dirty word at meetings and incentives, but meeting professionals are finding innovative—and politically correct—ways for attendees to network and relax

Never before have companies been so scrutinized for their meetings. AIG's $23,000 spa bill is forever imprinted on the public's psyche.

This unusual attention has left meeting and incentive planners between a rock and a hard place. The fact is that every meeting has down time, and attendees — especially incentive qualifiers — expect some kind of fun. Eliminate these activities entirely, and you miss out on the chance to motivate employees and recharge the batteries of a staff that is, more than likely, facing increased workloads and high stress levels.

For meeting planners who want to more carefully package the fun, Sharon Fisher believes her company has one answer (and it couldn't have a better name). The president of Orlando, Fla.-based Play With a Purpose helps companies swap out golf outings for programs that meet corporate goals, activities that allow groups to network, give back — and sneak in a little fun in the process.

“Attendees still get to cut loose and do fun and exciting activities, and when you add in a charitable component, there is a beneficiary in the local community,” says Fisher. An added bonus: Your company can also get some positive PR attention for the effort.

How Did It Come to This?

The trend toward “purposeful” recreation started about five years ago and has picked up momentum in the past few months, says Michael Vennerstrom, president of Minneapolis-based event management company Equinox Creative. “Companies are more and more driven by outcomes, and every component of the meeting is being measured against these corporate objectives.”

And while tight budgets are part of it, perception is an even bigger factor. Golf, a mainstay of business networking, has been hit hard by the perception battle. (Think Northern Trust Corp.'s sponsorship of the PGA Tournament and related events at the Riviera Country Club after receiving $1.6 million in federal bailout funds.)

Everyone — especially publicly traded companies — is trying to keep their activities off the radar. “If you're out there with your whole company doing race-car driving or taking over a spa in Beverly Hills, and this gets photographed or ends up in the newspaper, the perception is that it is excessive or frivolous,” says Kathy Alexander, director of design and development for Design Concepts Inc., San Diego.

As a result, there's a shift toward activities that include a teambuilding or corporate social responsibility angle — or both. “We are seeing teambuilding in 90 percent of the RFPs we are doing now,” she notes. “Companies are focusing on this as a positive and cost-effective way to bring people together and get everyone on the same page.”

David Goldstein, director of business and concept development at TeamBonding, Canton, Mass., has also witnessed this shift. “Just the other day, a meeting planner [from a major financial institution] called us to create some teambuilding programs for her group in Florida. They decided to replace fishing and golf at the meeting with teambuilding this year.”

Play With a Purpose's Fisher has a client whose annual meeting objective is for attendees to understand the value the company brings to its various audiences: customers, shareholders, and employees. She designed an event in which attendees break into teams to write and videotape TV commercials geared toward one of these three audiences.

“The attendees will have to tell the story of why they exist as a company, the value they bring to their customers, and what their company culture is. The whole activity is designed to get them talking about how they bring value to their audiences,” Fisher says. And while the event creates a forum for sharing ideas and discussing business issues, “it's also about poking fun at yourself and looking at your industry from a different standpoint,” says Fisher. “Ultimately, it leads to answers on how to improve.”

Helping Others Helps

Another way companies are justifying recreation to shareholders — and boosting employee morale in the process — is through community service.

Take Nationwide Insurance. When the company brought a group of financial advisers from its Retirement Solutions division to Jacksonville, Fla., for a national business conference earlier this year, participants were invited to volunteer to help stock shelves at a local food bank before the conference began. Jacksonville-based Destination Concepts Planning worked with Nationwide to organize the activity in lieu of other recreation at the meeting. Not only did employees appreciate the opportunity to get involved and give back, the group was recognized in Jacksonville's local paper, the Daily Record, for its efforts.

Another reason the CSR trend is surging: the time factor. Most companies don't want employees spending too many days out of the office, which means many meetings just don't have a half day or more to dedicate to recreation. And for activities like golf, sailing, or deep-sea fishing, one or two hours just won't cut it.

Regardless of how much time you have, you can usually find a CSR activity to fit your schedule, says Fisher, and you don't even have to leave the meeting site. Events like a build-a-bike workshop, stuffing backpacks with food for needy families, and painting artwork for hospitals can all be done in a hotel ballroom and do not require a huge time commitment.

Fisher says she has also helped organize activities such as a “Bark-a-Tecture” build, where groups help build dog houses for animal-rescue organizations, and another where participants were asked to learn facts about one another, for which they were rewarded with calling-card minutes that were donated to soldiers overseas.

Even spouse programs — which used to be centered around sightseeing and shopping — are including CSR, says Jeff Tawney, senior event manager at Destination Planning Corp. He recently worked with Master Pools Guild, a Richmond, Va.-based network of swimming pool designers, to organize a give-back program for spouses in place of a traditional city tour during the company's sales conference.

Working with the Foundation for Hospital Art, a nonprofit organization based in Roswell, Ga., Tawney arranged for canvases to be brought in for the group to paint — no artistic talent necessary. Spouses got to paint the pre-drawn, color-coded artwork to create a unified painting, which then got touched up, signed by the group, and donated to hospitals in need.

You've Got to Eat, Right?

For companies that are really short on time, it makes sense to mix recreation and meals, says Fisher. Instead of hiring entertainment for a meal function, give groups a teambuilding activity during dinner and serve two purposes at once.

Most recently, she helped organize a “Give-Back Theme Party” during a national sales meeting for a credit union, which served as both a teambuilding event as well as the company's opening night welcome reception. Mixed in with the food stations at the reception were “give-back stations,” where attendees could help build bikes and wagons for children, paint artwork for local hospitals, and stuff bags full of toys for needy kids. The credit union brought in a DJ and set up a bar and food stations, and the attendees spent the first couple of hours visiting the stations and participating in the activities. “There are an infinite number of organizations that need help with projects, and these activities can usually be structured to meet any group's goals, budget, and time frame,” says Fisher.

A bonus of adding teambuilding to a meal is that the cost goes toward the F&B minimum with the hotel, adds Nicole Marsh, DMCP, CMP, president of The Arrangers, a Denver-based DMC. “We did a salsa-making teambuilding activity, where attendees had to compete for the ingredients to make the salsa, and the recipes were judged by the senior execs at the meeting. Afterwards, we brought in a fajita buffet and served the different salsas to the group.”

Continue on Page 2

RSS Share

Want to use this article? Click here for options!
© 2012 Penton Media Inc.


Acceptable Use Policy
blog comments powered by Disqus

Search 125,000+ Venues

Search Meeting Space

Find Event Venues with Cvent

The Meeting Planning Blog

Face2Face Latest Posts

Sign Up for Our Free E-Newsletters

Meetings Collaborative

Rate your experience with meeting venues and suppliers.

Facility / Hotel

 
Powered by: Meetings Collaborative
Aega Awards

Latest Webinar

Global Meetings: Risk Management A to Z
February 28 | 2p.m. EST

Organizations take on more risk than usual when booking meetings outside the U.S. Join our expert panelists and learn how to assess your overall risk, write contracts that protect your organization, manage currency exchange rate fluctuations, keep your travelers safe, and much more. View it on-demand now!

VIEW ALL ARCHIVED WEBINARS

Recent Comments

Powered by Disqus

Back to Top

Explore Our Newsletters

On Corporate Meetings & Incentives


Meeting Planner Survival Guide

Whether you're a novice planner or a veteran, this compilation of must-read articles is your meeting planning resource.

Must-See Meeting Files

Visit the MeetingsNet expert-advice site, where we’ve got top meeting pros on camera answering a variety of your questions as well as a collection of educational—and sometimes offbeat—editors’ pick lists — from the top tech tools to the best books for meeting professionals.

Pharma Meeting Management Forum

8th Annual Pharmaceutical Meeting Management Forum
March 25-28, 2012 in Orlando, Fl
Register now!
Learn more about how healthcare reform will affect medical meetings.

Both forums are co-sponsored by Medical Meetings and The Center for Business Intelligence.

Suppliers/
Facilities/CVBs

MeetingsNet makes it easy to find the CVBs, tourist boards, and facilities you need for your next meeting.

Deal Finder

Special offers brought to you by MeetingsNet.

Find A Job

Targeted to all aspects of the hospitality and special events industry.

SMM PORTAL

Your source for Strategic Meetings Management info and intelligence

Facebook   Twitter   LinkedIn   RSS Feed

Inside Current Issue

February 2012

January 2012

December Cover 2011

December 2011

November 2011 CMI cover

November 2011

October 2011

September 2011

Browse Back Issues