Return to View all 2010 Changemakers director, travel and meeting servicesCIGNAHartford, Conn. A successful meeting planner is both proactive and reactive, says Rob Gingras, CMP, CTE. “You need to be able to react to the latest situation—the volcano in Iceland, for example—so you minimize its impact. And you need to be proactive to accommodate growth”—in your job, your department, and your company. Gingras is nothing if not proactive. After 10 years planning meetings at Travelers ...

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