For years, ITAGroup has offered performance guarantees related to service levels and operational success. But the company has just taken its guarantee to the next level, measuring clients’ return on investment and return on objectives for meetings and incentive programs. “It’s a commitment built upon the company’s long-established philosophy of turning ideas into action, and it is timely amidst today’s economic environment,” says Mary Bussone, senior vice president, event management. “In ...

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