Brazilians usually have two surnames. In writing, the mother's surname comes before the father's surname. Address people using the father's surname. Maintain steady eye contact in conversations; it is considered impolite to look away. It's normal for talk to be very animated, in close quarters, with frequent interruptions and a lot of physical contact. Begin a meeting with good-natured “small talk,” emphasizing that you value people and relationships over business. Subjective ...

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