Culture Notes: Canada

Canada is officially bilingual.

Although they often use first names over the phone, French-speaking Canadians may use surnames in person.”

Anglophone Canadians often begin informal meetings with small talk; however, all Canadians tend to get down to business fairly quickly.

Francophones usually are not as reserved as Anglophones. They are more likely to use expansive gestures, touch during a conversation, and stand closer while talking. Anglophones tend to be more reserved than their U.S. counterparts.

Empirical data and other substantial facts are considered the most reliable forms of evidence; feelings are not as much of a priority as in some other cultures.

There is a tendency to associate the U.S. with crass commercialism and self-promotion. Refrain from exaggerated or unsubstantiated claims in presentations or promotional literature.