THE LUCAS GROUP, an Atlanta-based recruitment firm, doesn't spend much time recruiting to fill its own positions. It doesn't have to. In the ultra-high-turnover field of professional recruitment, the Lucas Group ( has earned a reputation for high retention — with a turnover rate of only 10 percent, with practically no turnover at the managerial level. “Industrywide, the turnover rate is more like 80 [percent] to 100 percent,” says Art Lucas, president and CEO of the ...

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