█ CHANGING FACES

At Benchmark Hospitality, based in The Woodlands, Texas, Jim Bullock has been named corporate director of sales. He most recently was corporate marketing director, national marketing, at International Conference Resorts, which was recently purchased by Benchmark.

Pan Pacific Hotels and Resorts has named Joseph Reyes regional director of sales in the company's New York office. He will be responsible for the entire Northeast region. Most recently, Reyes was director of corporate sales for The Holiday Inn Wall Street in New York City.

Al Zaccario has been promoted to director of hotel technology for New Castle Hotels, a Shelton, Conn. — based hotel ownership and management company. Zaccario will oversee information technology operations at New Castle's corporate headquarters and will manage IT development and operations at all properties.

Carlos Souza has been named director of sales for Hotel Inter-Continental Hong Kong. Souza was director of sales and marketing at the Peninsula Hotel in Bangkok.

Mark Swetman has joined the sales team at Hilton Short Hills (N.J.) as director of sales and marketing. Swetman was director of sales for the executive conference center at the Sheraton New York Hotel and Towers, New York City.

Helene Cage has been promoted to sales manager at The Homestead, in Hot Springs, Va. She will be returning to Virginia after a stint as Northeast regional sales manager.

Suzie Murley has been promoted to director of conference services for the Monarch Hotel in Washington, D.C.'s West End. Murley joined the Monarch staff as conference services manager in 1999.

Barry Anderson, vice president of marketing for Peabody Hotel Group, has been named vice president of sales and marketing for all PHG's sales and services. He will continue to be based at the Peabody Orlando. PHG oversees 11 properties, including The Peabody Memphis, The Peabody Orlando, and the soon-to-be rechristened Peabody Little Rock, Arkansas.

At the Rosen Plaza Hotel, adjacent to the Orange County Convention Center in Orlando, Fla., Robert Naylor has been named sales manager. Naylor, who was previously conference center manager for The Rosen Plaza, will handle western region sales.

John Klingle has been appointed director of sales and marketing for the Millennium Hotel, Minneapolis. Klingle comes to Millennium from Prime Hospitality Corp., based in East Fairfield, N.J., where he was regional vice president of sales and marketing.

Angie Gadwood has joined the Radisson Hotel Dallas North at Richardson (Texas) as director of sales. She was regional director of sales and marketing and corporate sales trainer for Sunburst Hospitality Corp., Silver Spring, Md.

Karen Yeager has been appointed director of catering and conference services at Crowne Plaza Phoenix Downtown. Yeager has been catering services director for five years at Walt Disney World, Orlando.

Staci Pike has been promoted to conference manager at Loews Coronado Bay Resort and Marina in San Diego. She had been a conference assistant.

Joni Simpkins has been named director of sales and marketing for The Westin Bonaventure Hotel and Suites in Los Angeles, where she will oversee a staff of 40. Simpkins comes to the hotel from Laguna Cliffs Marriott Resort, Dana Point, Calif., where she was director of hotel sales.

Robert L. Wentworth has been appointed director of sales and marketing for the new Hyatt Regency Huntington Beach Resort and Spa in Huntington Beach, Calif. The hotel is scheduled to open next October. Wentworth comes to the hotel from the Hyatt Regency Long Beach (Calif.), where he was director of sales and marketing.

At Renaissance Ilikai Waikiki Hotel in Honolulu, Susan Weander has been appointed director of group sales, and Erica Condon has been named group sales manager, responsible for the corporate market. Weander was director of travel industry sales at Westin Bonaventure Hotel and Suites in Los Angeles; Condon was an account executive at Kahala Mandarin Oriental in Honolulu.

█ GOING PLACES

The Westin Bonaventure Hotel and Suites, Los Angeles, completed a $3.8 million ballroom enhancement project. The 1,354-room property renovated its California Ballroom (6,108 square feet) and its Catalina Ballroom (8,190 square feet), and added a third ballroom (4,750 square feet). The hotel offers 110,000 square feet of meeting and function space, with the California Ballroom seating 3,000 people theater-style or 2,350 banquet-style. www.westin.com

The 402-room Four Points by Sheraton St. Louis Downtown is now operated by Millennium Hotels and Resorts and shares, with its sister property Millennium Hotel, St. Louis, a business center, fitness center, and indoor and outdoor swimming pools. The Four Points has 63,000 square feet of function space on one level. www.millennium-hotels.com

In Maui, Hawaii, Four Seasons Resort Maui at Wailea now represents the 10,000-square-foot Kaimana Lawn, Maui's newest outdoor venue for group functions. Kaimana Lawn is minutes from the hotel, which is within the Wailea Resort on Maui's southern coast. Groups staying at Four Seasons can book Kaimana Lawn. The 380-room property offers more than 16,000 square feet of function space, including the 6,930-square-foot ballroom.

Hawk's Cay Resort, Duck Key, Fla., has unveiled its Overseas Conference Center and Project Challenge course, part of the property's $50 million expansion and renovation that includes the addition of 269 two-bedroom villas. The conference center adds 15,000 square feet of meeting space, upping the property's space to 25,000 square feet. The resort's two meeting facilities can hold up to 610 people, and include boardrooms and a kitchen. The Project Challenge Course features a climbing wall, trust fall, tightrope, and obstacle course. The resort also has 176 guest rooms and suites. www.hawkscay.com

Fiesta Americana Grand Chapultepec, recently opened in Mexico City, Mexico. The 203-room, 19-story luxury hotel features a long-stay floor that includes six suites with kitchenettes, a business center with two boardrooms, and a fitness center overlooking the city. www.fiestaamericana.com

The new Hotel Monaco New Orleans, La., just steps from the French Quarter, was built as a Masonic Hall in 1926. The hotel offers 6,000 square feet of meeting space in two ballrooms and three boardrooms, and can accommodate up to 190 people banquet-style. Services include full AV capabilities. The hotel has 250 guest rooms and suites. www.monaco-neworleans.com

On the grounds of the U.S. Military Academy, West Point, N.Y., overlooking the Hudson River, the Hotel Thayer recently underwent a $26 million restoration that includes reconstruction and enlargement of its 150 guest rooms, the addition of meeting rooms, and the upgrade of existing ones. The property can accommodate meetings of 10 to 300 people in its 10 conference rooms, which total 18,250 square feet. A wing slated to open in 2003 will feature 128 guest rooms, a two-tiered dining room, a health club, and 25,000 square feet of meeting space including a 5,000-square-foot grand ballroom. www.hotelthayer.com

On the former site of John Gardiner's Tennis Ranch, the completely remodeled Sanctuary on Camelback Mountain, Paradise Valley, Ariz., is set on 53 mountainous acres. The property offers 74 luxury casitas and 24 luxury spa villas. Set to open in December, the spa will include 10 treatment rooms and a lap pool. The 9,000 square feet of meeting facilities include a dedicated meeting building with more than 3,500 square feet of space, private lobby, breakout area, and balconies, as well as a ballroom that can accommodate 200 banquet-style. An additional 5,000 square feet of outdoor meeting space is available. www.sanctuaryoncamelback.com