Not only will the incentive industry recover this year, but it will do so quickly, say the members of two industry associations. At the Society of Incentive and Travel Executives' international conference, held in Lisbon in early December, members responding to an electronic poll said the outlook for incentive bookings in 2002 and 2003 was “very positive.” The participants, a mix of buyers and suppliers, “were very optimistic about business returning to pre-September 11 levels,” reports ...

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