IS THERE A GOOD WAY TO BREAK BAD NEWS?

To the Editor,

I really appreciated your coverage about communicating layoffs in the July issue. My staff and I went through layoffs relayed through telephone conversations and some calls from the new management team, without any briefing or warning to any supervisors or managers. This unacceptable behavior has gone on too long and affected too many people. I believe that these practices have affected not only business communication but also personal lives and society in innumerable ways.

Having respect for our fellow human beings and showing some compassion at a vulnerable time costs nothing but integrity and character.

How can we expect our next generation to have respect for themselves and their work and go the extra mile when they've witnessed a holocaust of layoffs and “corporate deaths” through dysfunctional, impersonal actions?

Leaders and those in authority positions have the power to set examples, to do what is right for all of us and not necessarily the right thing for the few. Perhaps if we incorporated some old-fashioned values back into society, we would actually hear the words pride and loyalty more often.
Dianne Devitt, CMP,
The DND Group, New York, N.Y.

To the Editor,

I want to congratulate Bill Gillette on his excellent article, “Is There a Good Way to Break Bad News?” in the July issue of CMI. There is never really any easy way to manage the reduction of employees, but this article proves that when employees (both those departing and those staying) are considered to be valuable assets, this can be done in a much better way. Unfortunately, we sometimes see the fallout of poor management decisions on issues such as this and have to manage workplace violence concerns and issues.
Rick Werth, CPP
Event & Meeting Security Services
Franklin, Tenn.

BREAK OUT OF THE BOX

To the Editor,

I had to share my enthusiasm over the July issue. I loved the article on creativity in the workplace. It was outstanding. I read every sentence.
Richard Aaron CMP, CSEP
President, BiZBash.com, Idea Center
New York, N.Y.

WORK TO BECOME, NOT TO ACQUIRE

To the Editor,

I want you to know that I find your “UpFront” editorials to be valuable and thought-provoking, especially the one about the tree you planted on Corregidor Island and Sterling Jewelers' incentive to benefit St. Jude Research Hospital. I started Michele & Company five years ago, focusing on special events and fundraisers for nonprofits, which is truly rewarding. Over the last two years or so, we have expanded to corporate and association meetings. However, everyone who works with us supports the “original” company vision and passion: “To work to become, not to acquire.”
Michele C. Wierzgac, CMM
CEO & President, Michele & Company
Oak Lawn, Ill.




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