As the 20th century comes to a close, the meeting industry--like other industries--is being affected by three major trends: globalization, automation, and consolidation. In opening the McGettigan Partners Exchange conference in Philadelphia last week, John Pino, president and CEO of the newly renamed McGettigan Partners (formerly McGettigan Corporate Planning Services), touched on those trends and promised two days of learning, networking, and "unlearning"--giving up ways of operating that ...

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