The developers of Mohegan Sun learned quite a bit from their older and larger gaming resort cousins before digging the first hole on the American Indian reservation in Uncasville, Conn.
With 1,200 rooms, management realized it needed more than casinos to sustain business midweek: namely the meeting market. So, in addition to 100,000 square feet of meeting space and spacious guest rooms, the resort was designed with nongamers in mind. Instead of a lobby filled with the clinking of slot machines, one walks into an airy atrium. Of course, for those who love gaming, two ultra-modern casinos are an escalator away.
And management is focused on service. Veteran Keith Patrick has come on as director of convention services. Planners are in great hands.