IT'S NOT OFTEN that you find two major, highly competitive hotel chains complimenting one another on a business initiative. Unless, of course, that initiative makes so much sense that those chains' execs think it could — and should — become an industry standard. That's the case with Passkey, a technology solution that is helping to offset the problem of attrition at meetings and events. Late last year, Hyatt Hotels and Resorts and Marriott International signed licensing agreements with ...

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