It's every manager's dream: focused, dedicated employees who need minimal supervision to excel. Well, it doesn't have to be a dream. Hiring motivated people is a great way to start. Southwest Airlines, for example, seeks to “hire for attitude and train for skills.” Employees often begin jobs highly motivated about the work, the company, and their new co-workers. For many, however, that enthusiasm wanes fast. Why? Often, it's the environment and the obstacles they encounter as they try to ...

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