Hospitals are one of the most difficult places to work. But they're also one of the most fulfilling. Why? Because helping others is an extremely powerful motivator. But people cannot live on intrinsic motivation alone. They need to know that others appreciate the work they do, which is something that the managers at Good Samaritan Hospital in Dayton, Ohio, understand. Good Samaritan's CREW (Celebrating and Recognizing Employees' Work) plans and implements formal and informal recognition ...

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