They might not know how to play football, but employees of The Container Store sure look as if they do. Employees at each of the 27 stores use “the huddle,” as it's officially called, twice a week for 10 minutes, before or after the start of business, for everything from discussing operations to getting fired up about sales.
These huddles have evolved into an all-purpose communication tool and have even been credited as a driving force behind this $240 million company's 20 percent to 22 percent annual sales increases. They also symbolize The Container Store's reputation as an enjoyable place to work: Three times (most recently in 2001), the company has topped Fortune magazine's list of 100 Best Companies to Work For.
It's clear that The Container Store's huddles are so successful because its employees want to be part of this winning team.