"People remember wonderful travel service on trains, even if they've never had it, and that's what they expect," says Susan Fay, vice president at the Seminole Gulf Railroad in Fort Myers, Fla. "It's there in everyone's background, all over the world," adds Janice Cann, vice president, sales and marketing, for Cantrav West in Vancouver, B.C. Cann is planning for three corporate groups who have each booked their second train-based meeting or incentive. "It makes everything slow down so that ...

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