The Ritz-Carlton Hotel Co. sticks to its promise of superior service—and weathers the worst downturn in decades.
Ezzat Coutry, senior vice president, The Ritz-Carlton Hotel Company, is the top Ritz-Carlton executive for the Southeast, the Caribbean, and Latin America, currently overseeing 21 hotels. Regina Baraban caught up with him at The Ritz-Carlton Insurance Advisory Board meeting in August to talk about trends in the luxury hotel segment. Financial & Insurance Meetings: Financial and insurance conference planners know well that the luxury segment took a big hit in 2009—particularly in regard ...
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