As the year 2000 has finally arrived (I can't say the new millennium because, as my 15-year-old reminds me, the new millennium doesn't start until January 2001), here are a few predictions regarding AV products and usage in the next few years. First, technological innovations with computers and Web-based e-commerce will escalate. Anyone not doing initial site searches on the Web or using electronic RFPs will be overwhelmed, as planners will be expected to do more with fewer staffers. ...

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