RoseAnn Howard delivered a sigh-worthy statement at Meeting Professionals International's 2002 World Education Congress in Toronto: β€œWe've had no meeting cancellations,” said Howard, director of meetings and events for Yum! Brands Inc. β€œIn fact, we've increased the number of our meetings. They're vital to our business.” Still, the industry has seen extraordinary change in the last year. Meetings are as important as ever, but how, when, and why they're held is different. Change is the new ...

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