IT'S NOT EASY to get nearly 40 high-level planners from insurance and financial services companies across the country to take the time from their overpacked schedules to attend an optional meeting. You've got to deliver value — and that's exactly what Marriott did at its 2004 Insurance and Financial Services Customer Forum at the impressive JW Marriott Orlando, Grande Lakes, May 19 to 22. The event was sponsored by Marriott Hotels & Resorts, Renaissance Hotels & Resorts, Delta Air ...

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