The inaugural Krisam Resorts Insurance Advisory Board brought together a small group of meeting planners and hoteliers at the end of May for a frank discussion of planning and negotiation issues. "Our business is relationships," says Lil Hanson, corporate conference coordinator at Sentry Insurance in Stevens Point, Wis., who attended the weekend meeting at the Arizona Biltmore in Phoenix. "When you're in a small group and you've had a chance to socialize, I think everyone feels much more ...

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