Twenty-three years ago, a young, ambitious branch manager at a large employment agency worked her butt off to qualify for a recognition conference. She was rewarded with a trip to New York City, where she joined her CEO for tea and conversation in a venue at the top of The World Trade Center. “Can you imagine how I felt,” she says, “getting attention from the CEO of a billion-dollar company?” Talk about motivation. It took her only six years after that to become the company's youngest-ever ...

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