Meet Four Buyers Who Became Suppliers
What happens when a corporate meeting pro jumps ship and joins the ranks of meetings industry suppliers?...
Commentary: In Air Regulation Drama, We're the Consumers
Imagine if an event company or facility kept raising prices and cutting service, created huge logistical roadblocks for customers, proved incapable of turning a profit, then pushed back on regulators’ attempts to smarten up their practices?...
What Does the Southwest/AirTran Merger Mean for Meetings?
The $1.4 billion acquisition of AirTran Airways by Southwest Airlines, announced on September 27, is likely to mean a bump in fares for meeting travelers. What’s uncertain is if the merged carrier will have a discount program for meetings. ...
Motivation Show Session to Share SMM Tools
Motivation Show attendees will get their first look at the SMM Toolkit being developed by the National Business Travel Association’s Groups and Meetings Committee...
Commentary: When Conversations Go Off-Message
The flurry of comments on my recent column about climate change, “Opryland Under Water,” pointed to the communication pitfalls that await any meeting whose message runs too far out of control....
Set Your DVR: Hotel CEO on "Undercover Boss" Reality TV Show September 26
Steve Joyce, president and CEO of Choice Hotels International in Silver Spring, Md., goes under cover at some of the company's hotels in the season premiere of the hit reality series "Undercover Boss." ...
Last Chance: Comment on DOT's Proposed Airline Consumer Protections
Thursday, September 23, marks the final day for public comment on the Department of Transportation's proposed "Enhancing Airline Passenger Protections" rule. If adopted, the new policies will strengthen tarmac-delay regulations, improve compensation for passengers who are denied boarding, and address passenger frustration over airline fees and other consumer information issues....
Commentary: Four Takeaways from a Hybrid Meeting that Worked
Over the last few days, I've been slowly returning to Earth after soaring through the innovative design and timely content of EventCamp Twin Cities, a hybrid meeting that brought 100 participants to Minneapolis September 9; small groups of live attendees to Dallas and Basel, Switzerland; and virtual attendees to a reported 164 desktops across North America....
Perception Preparedness—or How U.S. Travel is Using the BP Spill to Create a Disaster Road Map
With a recent study showing that Gulf Coast states could suffer $23 billion in lost spending as a result of the BP oil spill, the U.S. Travel Association is moving at full speed to help. Countering negative publicity, encouraging a Gulf Coast vacation for President Obama, and leaning on Administrator Kenneth Feinberg to apportion relief money to businesses affected by the perception of oil as well as the presence of oil, the association and its leader, Roger Dow, aim to make it through this crisis with a road map for handling future natural and manmade disasters. ...
Industry Execs Named to Corporation for Travel Promotion Board
Hoteliers and convention and visitor bureau chiefs are among the first 11 travel and tourism industry leaders recently named to the new Corporation for Travel Promotion board of directors....
Incentives to Increase, Results Measurement Essential, Study Says
The latest research from Site Global has proven that incentive travel is making a comeback—and that more companies are measuring the impact of their trips....
Cosmopolitan of Las Vegas Announces Partnership with Marriott International’s Autograph Collection
The Cosmopolitan of Las Vegas, an independent luxury brand opening December 15, 2010, has announced that it has entered into a distribution agreement with Marriott International’s Autograph Collection. ...
Meetings Are Back, Say Planners at Ritz-Carlton Insurance Advisory Council
All of the senior meeting planner attendees at the 2010 Ritz-Carlton Insurance Advisory Council reported full meeting calendars for 2011....
StarCite Offers “QuickStart” SMMP for Financial Services Planners
Meeting planners in the financial services industry often share best practices. A new tool from StarCite will help those planners implement a strategic meetings management program by following the paths taken by others in the industry....
Commentary: Opryland Under Water—What Have We Learned?
The sight of the Opryland Hotel under water in May marked the beginning of an extreme weather season, highlighting for me the vulnerability of the meetings economy to effects of climate change....
Denver’s First Green Seal–Certified Hotel: Kimpton’s Hotel Monaco Denver
Kimpton’s Hotel Monaco Denver has become the first hotel in Denver and the third in Colorado to attain the Silver Green Seal Certification. ...
Best Meeting Technology to be Recognized at EIBTM
One of the most-watched awards in the meetings industry is the meeting technology company recognized in the annual Worldwide Technology Watch by EIBTM...
Note from Regina Baraban: To Innovate, Start from Scratch
The secret to breakthroughs like Hyatt's hot new Andaz hotel brand? Starting with a "clean sheet of paper."...
Dale Irvin's Comic Relief: Things Could Always Be Worse
Recent reports show that 55 percent of Americans are unsatisfied with their jobs! If I did the math correctly, that means half of you reading this article right now would rather be fishing. ...
Meeting Policy Checklist: 15 Must-Haves
To create a comprehensive, stand-alone meeting policy, you'll need to address these 15 topics....
The New Crisis in Financial Services: Disengaged Employees
A new survey shows a dramatic rise in the number of disengaged employees in the financial services industry. Here's why you need to act now to keep productivity, retention, and profits up....
FICP Northeast Region Meeting Wrapup: 9 Tips from the Breakouts
Attendees at the Financial & Insurance Conference Planners 2010 Northeast Region Summer Meeting in Newport, R.I., filled their educational plates with some up-to-the-minute discussions and presentations on topics ranging from negotiation to working with CVBs....
Destination Hotels & Resorts to Manage The Villas at Snowmass Club
Destination Hotels & Resorts has acquired The Villas at Snowmass Club in Colorado, and will manage and market the property in conjunction with the rest of the company’s Destination Resorts Snowmass collection....
Most Exhibitors Have Cut Back, Some With Regrets
Four out of five exhibitors (81 percent) have scaled back their trade show participation over the past year due to the economy, and many are regretting their decision, according to a new report from Champion Exposition Services....
OMG 27% of U R Tweeting!
Survey reveals meeting professionals' use of social media, smartphones, and blogs....
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