Although employee recognition programs have become more common in financial services companies, travel incentives are usually reserved for top salespeople. Not so at Bank of America, where every one of the company's nearly 200,000 employees is eligible to qualify for recognition rewards that include incentive trips. “Bank of America is totally focused on recognizing all of its associates,” says Kevin Cronin, senior vice president, recognition and rewards, when asked about BOA's five-part ...

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