EMPLOYEE RECOGNITION appears to be shedding its “soft” image as new research proves its bottom-line benefits and more companies start their own programs. In a study recently released by O.C. Tanner Co., Salt Lake City, 26,000 employees at all levels in 31 companies in the healthcare industry were asked to rate their level of agreement with the statement: “My organization recognizes excellence.” The responses, by organization, were grouped into quartiles and compared to the following ...

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