TOTAL SYSTEM SERVICES' POPULAR PINK FLAMINGOS

AS READERS OF THIS COLUMN will know, some of the most effective forms of recognition cost little or nothing at all. So it should come as no surprise that the most popular award at Total System Services, a subsidiary of financial services holding company Synovus, Columbus, Ga., is a pink flamingo with a bow tie.

The award is called the Standing Tall Award. It is given out quarterly at TSYS, with no limit on the number of people who can receive it. (In a recent quarter, 39 people won the award.) Employees nominate those whom they see going way above the scope of their jobs. A committee decides the winners. Each quarter, the CEO and other senior officers host a luncheon and present the awards — $100 and a day of paid vacation.

But the most popular aspect of the Standing Tall Award is that recipients each receive a tacky pink flamingo with a bow tie to proudly display in their cubicles. The cost: $3.47 each.

Silly? Marty Grueber, director of team enhancement at Synovus, doesn't think so. “The power in this is that their peers see the flamingo and know they've been recognized. The visual, public recognition really makes a difference. A letter from your boss is nice, but no one may know about it but you.” He must be right, because initial nominations for the program numbered 65, but once the flamingos started popping up in the workplace, nominations quickly more than tripled to 250.

In fact, the award is right in line with one of the organization's corporate goals: to promote teamwork and have fun. Says Grueber, “If you're going to be successful and have happy customers, it's critical that employees feel good too.”

That's what effective recognition does. It creates a buzz and excitement. Although recognition is more of an activity than a thing, the trophy value of the flamingos provides a lasting effect. Sometimes, the wackier, the better.

Might the program get stale once the novelty wears off? “We've had a variety of programs over time,” says Grueber. “They run their course, and we do something new. Employees are a great source for creative ideas, and they are always ready to share their thoughts when it comes to recognition.”


Bob Nelson, PhD, is president of Nelson Motivation Inc., San Diego; best-selling author of several books, including 1001 Ways to Reward Employees and Managing For Dummies; and a frequent speaker. For more info, visit www.nelson-motivation.com.

RSS Share

Want to use this article? Click here for options!
© 2012 Penton Media Inc.


Acceptable Use Policy
blog comments powered by Disqus

Search 125,000+ Venues

Search Meeting Space

Find Event Venues with Cvent

The Meeting Planning Blog

Face2Face Latest Posts

Sign Up for Our Free E-Newsletters



Meetings Collaborative

Rate your experience with meeting venues and suppliers.

Facility / Hotel

 
Powered by: Meetings Collaborative
Aega Awards

Latest Webinar

Beyond Marketing: What Else Social Media Can Do for Your Meetings
Thursday, May 24 | 2-3 p.m. EST

Most associations know that online social networks can be handy tools to spread the word about their meetings and events. But social media can do so much more than market. Our social media expert will uncover ways you can leverage social media to discover the educational content your members are craving, engage and energize your community, build relationships, and even simplify your meeting processes. Register Now!

VIEW ALL ARCHIVED WEBINARS

Recent Comments

Powered by Disqus

Back to Top

Explore Our Newsletters


Meeting Planner Survival Guide

Whether you're a novice planner or a veteran, this compilation of must-read articles is your meeting planning resource.

Must-See Meeting Files

Visit the MeetingsNet expert-advice site, where we’ve got top meeting pros on camera answering a variety of your questions as well as a collection of educational—and sometimes offbeat—editors’ pick lists — from the top tech tools to the best books for meeting professionals.

Suppliers/
Facilities/CVBs

MeetingsNet makes it easy to find the CVBs, tourist boards, and facilities you need for your next meeting.

Deal Finder

Special offers brought to you by MeetingsNet.

Find A Job

Targeted to all aspects of the hospitality and special events industry.

SMM PORTAL

Your source for Strategic Meetings Management info and intelligence

Facebook   Twitter   LinkedIn   RSS Feed

Inside Current Issue

May 2012 CMI

May 2012 FIM

April 2012

April 2012 RCM

April 2012

April 2012 AM

MM March 2012

March/April 2012 MM

Browse Back Issues