For the global meetings industry, 2009 represents the best of times and the worst of times. In the category of “worst”: The global air transport industry will lose $4.7 billion this year, according to the International Air Transport Association. Looking ahead, Giovanni Bisignani, IATA's director general and CEO, says, “Expecting a significant recovery in 2010 would require more optimism than realism.” Based on 500,000 interviews with business and leisure travelers in 58 countries, ...

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