Inside Prudential’s Conference & Meeting Services Department

Top of mind for Debbie Boschee, CMP, vice president, conference and meeting services, at Prudential, is that company executives are not mandated to use her planners to manage their programs. “We are like an outside company,” she says. That means top-notch customer service is a contant focus for her and her team. How do they deliver?...

What the Right Lighting Can Do for Your Event

The latest installment of our insider's guide to entertainment with expert Bill Hopkins...

Buzz at Krisam Insurance Planners Event: Engagement, Action, Choice

The overall mood among planners at the 13th annual KRIAB, reports Laurel Rhoads McCarthy, CMP, Chicago-based director of sales for Krisam, a membership organization for more than 240 hotels and resorts worldwide, was upbeat but realistic. ...

John Hancock Rides to Sponsorship Success With Best Buddies

With team members who hail from call centers to the executive suite, John Hancock Financial Services gains employee loyalty, community goodwill, and client relationship-building from its participation in a high-end charity bike ride. Plus, mega-celeb and NFL star Tom Brady is a part of it....

Meetings Industry Considers New Views on the Definition of Luxury

In a still-recovering economy, luxury for luxury’s sake is out. But combine it with responsibility, relevance, and value, and luxury is very much in. Read more from The Ritz-Carlton 2011 Luxury Meetings Forum....

FICP Member Profile: Manulife’s Kim Pickering

Meet Financial & Insurance Conference Planners Board Member Kim Pickering of Manulife Financial....

FICP Member Profile: Aviva’s Julie Zimmerman

Meet Financial & Insurance Conference Planners Region Chair Julie Zimmerman of Aviva....

FICP 2011 Education Forum Attendees Paint the Town Charitable

Read why "performance art" and "corporate meeting" aren't such an unnatural pairing....

Energetic Kickoff for 2011 FICP Education Forum in San Diego

Nearly 200 planners and hospitality partners gathered at The Grand Del Mar in San Diego in June for the 2011 Financial & Insurance Conference Planners Education Forum. Keynote speakers including author and multigenerational expert Cheryl Cran and entrepreneur and reality-TV regular Bill Rancic, while practical breakout sessions featured experts in the areas of mobile meeting apps, strategic meetings management, e-mail management, and more. A highlight of the event was performance artist David Garibaldi, whose aerobic portrait painting had to be seen to be believed! Garibaldi tied in with FICP’s giveback activity. Read all about it—and check out our photo gallery for more shots like this one, of Forum attendees Kathy Kozminske, Associated Luxury Hotels International (left), and Heidi Carlisle, Aflac...

8 Technical Tips for Dipping Your Toe into Live-Streaming

When one meetings industry association decided to live-stream a conference session to a virtual audience, having an experienced partner and checking in regularly with viewers were two keys to its success. We've got six more....

Trends and Takeaways from FICP’s West Region 2011 Meeting

FICP Will Deliver on Annual Meeting Theme: Partnerships Driving Results

Mark your calendar for networking and education November 13–15....