Building a Better Team

How a colorful personality-type tool can improve communications and build stronger medical education teams.

How a personality-type tool called the PACE Color Palette can help you better understand how your colleagues (and bosses) think and perceive the world. Four CME professionals explored the PACE system at a recent ACEHP Leadership Institute, and are finding it a great resource for building stronger CME teams at their offices.

Bounding Blue: Audrie Tornow, CCMEP

I bound into the office way too perky (especially for those lacking their first or perhaps fourth cup of coffee). But I can temper my enthusiasm for colleagues who need to ease into the day. I’m a people person. I am highly sensitive to interoffice tension. I am a sounding board—“Come in, vent. Feel better?” I don’t take sides, as I believe in agreeing to disagree. I support all the shades of grey that lie between black and white. (Oh yes, I just worked Shades of Grey into this!) As long as it is in the “spirit of the guidelines,” I’m flexible enough to accommodate the process that allows you to work most efficiently. I believe in you. I’m trustworthy and loyal. I take it personally, whether you intend it or not, but I also try not to take it too personally. I treat you the way I hope to be treated. I’m the office cheerleader. We can do it if we try, V-I-C-T-O-R-Y! Go TEAM!

I believe in establishing strong interpersonal relationships because it aids me in working effectively with you. I understand better when I can push you and when I need to back off. At the Leadership Institute, it was inferred that Blues and food are synonymous. True. When I know you are having a bad day, don’t be surprised to find your favorite treat on your desk. (How did I know? I pay attention to the little things and know you better than you think.)

I want harmony. To that end, I will include my fellow Greens, Yellows and Reds in a discussion, because I value all the unique perspectives that they will bring to the table. However, I may later stress about the best way to incorporate those varied ideas while keeping the project on target, without anyone feeling as if their contributions were not given ample consideration. My project may now be delayed because of the time those considerations will require.

Alana—bring the idea. Jacob—bring the data. Beth—bring the plan. I am the grease for the machine. I will make sure you are comfortable, have all the necessary resources, and I’ll bring the lunch.

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